The Parliamentary Secretary for Defence Support the Hon. Mike Kelly recently congratulated the Department of Defence for the successful transitioning of Regional ICT Support services to private industry.
“Defence Regional ICT Support services in 12 regions are covering over 100,000 desktop computers at 460 Defence bases and sites are now managed by Unisys Australia after an 18- month transition period,” Kelly said.
“I am pleased to officially welcome Unisys on board as a strategic partner to Defence and the Chief Information Officer Group (CIOG),” he said. “Close cooperation between Defence and Unisys meant the transition was carried out with minimal disruption to services and service levels, and against a background of significant Defence operational tempo.”
The contract, valued at an estimated at $222.8 million, has an initial term of five years following the transition period with the potential for two future contract extensions, each of two years duration.
Chief Information Officer, Greg Farr, said that improved service delivery from CIOG’s decision to outsource regional ICT support has resulted in a 45 per cent reduction in the number of outstanding jobs.
Under the contract, Unisys provides a range of IT support services, including network security and infrastructure support, as well as server and desktop support to all areas within Defence using the Restricted and Secret networks, and some 350 stand alone IT systems.