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Cal Biesecker By
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Tech Developments

DHS Launches Hiring Initiative to Improve User Experience The Department of Homeland Security has launched a hiring initiative to focus on improving service delivery across the department. The goal is to hire hundreds of mission-driven technologists with product management and customer experience expertise through the largest hiring initiative in any federal agency. The effort will be led by DHS Chief Information Officer Eric Hysen. The new hires will support customer experience efforts DHS is already working on including the improvement…

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