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Some DoD, Federal Agencies Now Using Microsoft Dynamics CRM IT Software

Wednesday, May 1st, 2013

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The Air Force, the Department of Homeland Security (DHS), the Office of the Secretary of Defense (OSD), the Joint Chiefs of Staff and the unified combatant commands are among the federal agencies now using Microsoft’s [MSFT] Dynamics Customer Relationship Management (CRM) information technology (IT) software, according to a company statement. Microsoft said the Air Force is using its Dynamics CRM software to help create, manage and advance its capabilities in workforce management, mission planning, event management and visitor access and…

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