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Customs And Border Protection Improves Officer Training, GAO Reports

Customs And Border Protection Improves Officer Training, GAO Reports

Despite repeated concerns of officer incompetence at Customs and Border Protection (CBP) security check points, the agency has demonstrated improvements in its training, according to a new Government Accountability Office (GAO) report (GAO-13-768R) released yesterday. Photo: CBP.gov GAO first made recommendations to CBP, a division of the Department of Homeland Security (DHS), in December 2011. CBP had improved training for its new officers, but GAO found that follow-up training for incumbent officers was lacking. GAO also determined that CBP did not have a…

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