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Passenger Risk Assessment Project Blows Up in Carrier’s Face

Controversy could limit government's upgraded computerized screening program It is not good when the chief executive officer of an airline has to post a message to all customers confessing, "I feel very badly about the concern this matter has created." That was part of the "explanation" offered Sept. 23 by JetBlue Airways [Nasdaq: JBLU] CEO David Neeleman in the public relations disaster that exploded following revelations that the airline provided - in violation of its own privacy protocols - one…

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