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Congress

Thompson Says TWIC Help Desk Under Performing

DDN

Friday, May 30th, 2008

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By Calvin Biesecker Port workers going through the process of obtaining federally mandated security credentials and need help are experiencing longer than planned wait times when they call the help desk for the Transportation Worker Identification Credential (TWIC), according to the chairman of the House Homeland Security Committee. He wants an explanation from the Department of Homeland Security (DHS) on any contractual actions it has taken against Lockheed Martin [LMT], the prime contractor for the credential program. "The Helpdesk was…

Congress

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Space

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