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Cal Biesecker By
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TSA Awards K4 Solutions $8M for Continued Support of Contact CenterThe Transportation Security Administration has awarded K4 Solutions, Inc., a potential $7.8 million bridge contract for continued operation and maintenance of the agency’s primary incoming portal for receiving inquiries from employees, the public, industry, and other government organizations. The TSA Contact Center responds to a wide range of inquiries such as passenger complaints regarding security screening, questions about security procedures, questions about agency programs and policy, and more. The base…

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