IBM [IBM] has won a potential five-year, $491.1 million contract by the U.S. Citizenship and Immigration Services (USCIS) agency to move the agency to a new centralized and consolidated electronic environment to allow faster, more efficient and accurate immigration benefits determination and processing. The initial contract value is $14.5 million. USCIS receives about six million to eight million applications annually for immigrations benefits, such as employment visas, legal permanent residence and citizenship. The determination process is currently carried out using a paper intensive system that has resulted in backlogs as the number of applications has increased and security requirements have been strengthened. IBM will modernize the agency’s processing procedures using advanced information technologies (IT) and introduce new capabilities such as person-centric customer accounts. IBM’s teammates include Blackstone Technology Group, Deloitte Consulting, EDS [EDS], The Legacy Network, Sandler and Travis Trade Advisory Services, Sapient Corp., SI International [SINT], Unisys [UIS], Visionary Integration Professionals, and others.
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