Various self-service technologies look good in general for applying to tracking the departure of foreign nationals from the country through U.S. airports but a key challenge is making these technologies intuitive and easy-to-use so that the exit processes aren’t a source of delay and that there isn’t a major impact on Customs and Border Patrol (CBP) officer staffing, an official with the Science and Technology branch at the Department of Homeland Security tells HSR.The ongoing testing of various technologies, processes…
DHS S&T Airport Entry, Exit Project Finding that Self-Service Technologies Hold Promise
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