Boeing Will Face a Skeptical Flying Public When It Fixes the 737 Max Jets

Ovation MR conducted 221 interviews with flyers who take at least 4 trips by airplane each year with at least 2 of them being business trips. The results show a skeptical public will avoid the MAX and think Boeing should reimburse airlines.

PR Newswire

NEW YORK, April 4, 2019 /PRNewswire-PRWeb/ — Key Findings

  • The vast majority (77%) of travelers have been following the 737 Max story at least a good amount.
  • Nearly 9 in 10 (89%) think the jets were properly grounded, and most think they were grounded fast enough (59%)
  • Nonetheless there is concern that Boeing is too close to the FAA (60%) and 2 in 5 think the FAA did not do an adequate job when it initially certified the jet for flight.
  • Travelers are divided on whether the 737 Max jets can be fixed with software updates (48%) and better training or if they should be scrapped (41%).
  • Travelers are most apt to blame software (50%) for the problems with the 737 Max jets suggesting that software fixes may be enough to convince much of the flying public that the jet is safe.
  • 2 in 3 would fly on a fixed version of the 737 Max jets, but a majority would choose another airline (61%) or pay 25% more (55%) to avoid them.
  • Over 4 in 5 (82%) think Boeing should reimburse the airlines for the costs associated with the grounding.

For more detailed findings of this study please find them here: https://www.ovationmr.com/boeing-issues-fixes-737-max-jets/

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SOURCE OvationMR