As Customs and Border Protections (CBP) forges ahead on meeting Homeland Security Secretary Jeh Johnson’s directive to begin deploying in 2018 a solution to biometrically verify the identities of foreign nationals leaving the United States by airplane, the biggest issue the agency is tackling now is understanding the backend infrastructure requirements this entails, a CBP official said on Thursday.

CBP currently isn’t ready to support the deployment of a biometric air exit solution nor is it ready to support the larger goal of transforming the end-to-end traveler experience with a more integrated enterprise biometric entry and exit solution, but ongoing pilot programs and studies will help in determining where the backend information technology (IT) investments need to be made, Patricia Cashin, a program manager within the agency’s Office of Entry/Exit Transformation, said at an industry day hosted by the Department of Homeland Security.

Test subjects queue at a mock CBP airport entry processing station as part of a DHS effort to test biometric entry and exit devices for foreign nationals arriving and departing U.S. airports. Photo: DHS
DHS Science and Technology has worked to help CBP better understand potential operating concepts and biometric technologies to transform the entry and exit processes at U.S. airports for international arrivals and departures. Photo: DHS

She said the infrastructure will have to work with public and private stakeholders.

“So our focus is determining what necessary investments we need to make in our IT infrastructure to support this public private infrastructure, interfaces we need to develop, and we have to upgrade and expand our network communication and data storage capabilities to support what we need to do because the biometrics obviously take up more bandwidth and we’re not ready to support that yet,” Cashin said. “So we’re trying to determine what our requirements are and how that will impact our IT infrastructure and what we need to invest in to support that.”

She also said that CBP needs to be able to do real-time matching of biometrics.

Cashin said the goal for a deployed biometric air solution will be to do so in partnership with air travel stakeholders. In addition, it should result in transforming the overall traveler experience “so we’re all in this together. It’s not just a CBP initiative. And our IT infrastructure will support more than just CBP.”

Congress mandated that the government used biometrics to identify foreign travelers entering and departing the U.S. Fingerprints are currently collected and matched against the passports of foreign national arriving to the U.S., but the biometric exit component of the mandate has proven difficult to crack. Johnson earlier this year directed CBP to initiate biometric air exit deployments in 2018.

Cashin said that CBP continues to work toward the 2018 deadline.

CBP has been running a number of pilot projects this year to all airports and land ports of entry to assess how biometrics could be used in exit scenarios and to transform the entry processes. Fingerprints are currently the mode used to verify identities upon entering the country, although CBP is leaning toward face matching for air exit deployments, at least to begin with.

The data being collected from these pilots is being used to better understand what the infrastructure requirements are, Cashin said.

CBP is currently using facial recognition technology on one flight a day departing from Atlanta’s Hartsfield-Jackson International Airport to test operating concepts for biometric air exit solutions and to help understand infrastructure needs. Cashin said this test “has been very successful.”

The agency is expected to roll out a more robust pilot project of biometric air exit solutions in 2017 as it heads towards a 2018 deployment.

In the future, CBP plans to establish a “model or test environment” to demonstrate our biometric exit vision with the integration of technologies and experiments, Cashin said. This will give industry opportunities to participate, she said. This effort “will also include a procurement ability to continue to explore integration of promising technologies that are brought to us by our industry partners,” she said.